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Demand Management

CLIENT:
Major Insurance Group

SECTORS:
Financial Services

LINES OF BUSINESS:
Operational Excellence

CLIENT FOOTPRINT:
South Africa

THE CLIENT CHALLENGE:

The client had recently introduced a sourcing shared service and, having successfully addressed supply-side issues, was looking to generate additional savings through demand-side actions to drive down consumption; such as consolidating and simplifying requirements and setting new group-wide policies

HOW WE ASSISTED:

Using Vsolution’s demand management methodology, addressed the underlying drivers of demand for externally provided HR and Travel services.  The methodology is built around seven key levers to target volumes, specifications and frequency of business purchases to drive down total consumption. Addressed ‘maverick’ spend by restructuring supplier relationships and channeling spend to preferred suppliers

RESULTS DELIVERED:

Addressed costs at source and drove down consumption, realising significant additional savings.  Created group-wide consolidated requirements, policies and compliance measures.  Internalised the demand management capability by implementing methodologies, processes, governance and performance measures to sustain the savings and create a more cost conscious organisation