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IT Transformation

CLIENT:
A Leading SA Life Insurance Company

SECTORS:
Financial Services

LINES OF BUSINESS:
Innovation & Transformation

CLIENT FOOTPRINT:
South Africa, Southern Africa, Africa

THE CLIENT CHALLENGE:

Insurers need to respond to major industry changes by developing new IT enabled client-centric strategies and innovative business models. The client wished to transform its IT organisation to realise efficiencies, enable change and become a more credible business partner to the rest of the organization

HOW WE ASSISTED:

Aligned IT and business management through shared strategies, governance, demand and performance management.  Achieved efficiencies through process-enabled organisational restructuring and sizing, along with IT infrastructure and sourcing initiatives.  Developed capability by creating new appointments, up-skilling and accessing new technologies

RESULTS DELIVERED:

The IT Transformation successfully demonstrated markedly improved effectiveness, cost performance and operational efficiency, with some of the cost savings being reinvested into capability uplift.  This established credibility with business leaders and positioned the CIO as an innovation thought leader and change agent for transforming the firm’s business model